Privacy Policy
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
Last updated: December 18, 2024
Welcome to Exam Nurture
At Exam Nurture, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using our services, you agree to the terms of this Privacy Policy.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
- Personal identification information (Name, email address, phone number, etc.)
- Academic information related to your exam preparation
- Usage data and analytics to improve our services
- Device information and IP addresses for security purposes
- Payment information processed through secure payment gateways
How We Use Your Information
- To provide and maintain our educational services
- To personalize your learning experience and recommendations
- To communicate important updates, offers, and study materials
- To process payments and manage subscriptions
- To improve our platform based on usage patterns and feedback
- To ensure platform security and prevent fraudulent activities
Data Security
- We implement industry-standard encryption (SSL/TLS) for all data transmissions
- Your passwords are stored using secure hashing algorithms
- Access to personal data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- We maintain secure backup systems with encrypted storage
Your Rights
- Access your personal data and request a copy
- Correct any inaccurate information in your profile
- Request deletion of your account and associated data
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
- Lodge complaints with relevant data protection authorities
Cookies & Tracking
- We use essential cookies for platform functionality
- Analytics cookies help us understand user behavior (can be disabled)
- Preference cookies remember your settings and choices
- We do not sell your data to third-party advertisers
- You can manage cookie preferences through browser settings
Third-Party Services
- Payment processing is handled by trusted providers (Razorpay, etc.)
- We use Google services for authentication and analytics
- Cloud infrastructure provided by reputable service providers
- All third-party services are vetted for security compliance
- We do not share your personal data for third-party marketing
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account:
- Your personal data will be removed within 30 days
- Anonymized analytics data may be retained for service improvement
- Payment records are kept as required by financial regulations
Children's Privacy
Our services are designed for students preparing for competitive exams. For users under 18, we require parental or guardian consent before collecting personal information. Parents can request to review, delete, or stop the collection of their child's personal information by contacting us.
Questions About Privacy?
If you have any questions or concerns about our Privacy Policy or data practices, we're here to help.